Many request types
Leave, permission, salary advance, salary certificate, attendance correction, out-of-range check-in and shift swap.
Features
Employee requestsEvery request reaches the right person, through an approval route you define.
Employee requests and approval workflows in Madar bring everything employees send into one place: leaves, permissions, advances, salary certificates and attendance corrections. Each type has an approval route whose steps you define, with a deputy when someone is away and escalation when decisions run late, and the employee is notified of every decision.
Your request is approvedBy your direct manager
Employee requests
Approval routes with steps
Order the steps: direct manager then HR or any approver you choose, and test the route with a simulation before turning it on.
A deputy when someone is away
When an approver is away the decision moves to their deputy, so no request is left hanging.
Time limits and escalation
Set a time limit per step, and if a decision runs late the request escalates to the next approver.
Send back for changes, with a reason
An approver can ask the employee to revise a request, and the reason for every decision is recorded.
Conditions and notifications
Make the route change by the number of days or the amount, and notify the employee and approver on every update.
How it works
1
Design the approval route
Choose the steps for each request type and who approves each one.
2
Employees send requests
They pick the request type and add details from the app, and it reaches the first approver at once.
3
The approver decides, the employee is notified
The approver approves, rejects or asks for changes, and the employee sees the result straight away.
The feature as your team sees it
The company dashboard for managers and HR, and the mobile app for employees.
Company dashboard
Employee app
Frequently asked questions about requests & approvals
How do I create an approval route for requests in Madar?
Open approval routes and pick the request type, then add steps and choose who approves each one, such as direct manager then HR. You can test the route with a simulation before turning it on.
Can more than one person approve a single request?
Yes. A route is a sequence of steps, and the request moves to the next step only after the previous one approves. The employee can see where their request is.
What happens if a manager is slow to respond?
You set a time limit per step. If it passes without a decision, the request escalates to the next approver and they are notified. A deputy can also decide when the approver is away.
Can employees see the status of their request?
Yes. Employees see their open requests and each one's stage in the app, and are notified when a request is approved, rejected or sent back, with the reason for the decision.
Which request types does Madar support?
Leaves, permissions, salary advances, salary certificates, attendance corrections, out-of-range check-ins and shift swaps. Each type has its own route.
Related features
Leaves
Types, balances and approval, with the balance shown to employees instantly.
Learn about LeavesAttendance
Geofenced check-in, with lateness and overtime calculated automatically.
Learn about AttendancePayroll
Monthly runs, verified payslips, and insurance and advances calculated for you.
Learn about PayrollStart your 7-day free trial
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